Shipping Policy

Order Processing
We will process your order within 1-3 business days after payment confirmation. Orders received on weekends or public holidays will be shipped on the next working day.
Delivery Time
Standard delivery takes 10-20 business days after dispatch. Delays may occur due to customs inspection, bad weather, peak shipping seasons or other unavoidable circumstances.
Tracking Service
A tracking number will be provided once your package is sent out. You can track the delivery status online anytime.
Customs & Taxes
All import duties, taxes and clearance fees are to be paid by the buyer. We take no responsibility for parcels held by local customs.
Failed Delivery
Please fill in accurate shipping address and contact information. We will not refund shipping fees or resend items if delivery fails due to incorrect address, unreachable contact or recipient refusal.
Lost or Damaged Packages
If your parcel is lost or damaged during transit, please contact our customer service with relevant proof for assistance.